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SRA Watchtower CEO, Edward Vincent, joined industry leaders Mitch Rutledge (CEO, Vertice AI), Joseph Ahn (CSO, Delfi), and Amy Orosco (Director of Customer Success, SWIVEL) to discuss AI's benefits, challenges, and the future of financial innovation in this Valentines-themed Bankadelic podcast episode.
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All panelists agreed—AI is here to stay, but success depends on understanding its boundaries. Joseph Ahn likened AI adoption to a relationship: “To be meaningful, you must know its strengths and limitations. ”AI excels at data translation and simulation, but only with quality inputs. Amy Orosco highlighted AI’s operational efficiencies at SWIVEL, despite regulatory caution. Ed Vincent emphasized that institutions still “thinking about AI” are already behind. SRA Watchtower is actively integrating AI into foresight management and risk intelligence.
Amy Orosco gave kudos to the Debbie App, which won VentureTech for gamifying financial literacy. Ed Vincent recognized community banks embracing data-driven decision-making and the American FinTech Council for regulatory advocacy. Mitch Rutledge and Joseph Ahn praised banks investing in embedded finance, participatory lending, and ecosystem investments that enhance accessibility and innovation.
The biggest "love trap"? Trying to make AI a one-size-fits-all solution or feeding it bad data. Joseph Ahn pointed out that AI could bridge the financial gap for underserved markets if deployed correctly. Ed Vincent warned that firms without strong data infrastructure will struggle to make risk informed decisions. Meanwhile, Amy Orosco highlighted the need for embedded payments in online banking to improve security and trust.
AI isn’t just a trend—it’s a necessary transformation in financial services. Institutions that embrace AI thoughtfully and invest in data will be the ones who thrive.
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